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HOME & BUSINESS TO YOUR BRINGING POWER & INTERNET One Time Payment One Time Payment Smart Hub SmartHub Start/Stop Service Start/Stop Service Rebates Rebates Start/Stop Service Outages Mail Internet IN THE NEWS Jul 30 Teen Driving Safety Don’t learn these lessons from experience: Teen drivers should know about electrical road hazards before getting behind the wheel For an... Jul 29 Pole Testing Safety Electric co-ops do more than ‘knock on wood’ to test pole safety An estimated 150 million wood poles form the backbone of the nation’s... Jul 29 July 2024 CEO Message Electricity Provides Powerful Value As we all look for ways to save money in this age of increasing inflation, I think about a typical... 1 2 3 4 5 VIEW MORE YOUR COOPERATIVE Orange County REMC has historically acted as an 'energy source' to spur economic growth in our communities and create a better style of living. Today, we also help bridge the digital divide by meeting the current and future needs of our members by offering fiber optic internet. Bringing electricity and high-speed fiber internet to Orange County REMC members and the communities around them. LEARN MORE BY THE NUMBERS 8,532 Installed Meters 1,127 Miles of Line 6,281 Electric Members 11,144 87 60 $601,746 Fiber Customers Years of Operation Employees Amount Donated to Local Communities

INDIANA CONNECTION MAGAZINE Indiana Connection is unlike other magazines you may have come across. Though our content celebrates the rural and suburban Indiana lifestyle — with topics ranging from Indiana travel, cooking, dining and hobbies — it also includes advice on how to stay safe around electricity and how to trim your energy bills. Plus, you have access to the latest news about issues important to you as a consumer of Orange County REMC. ​ Over 300,000 Hoosiers from all over the state receive the magazine, which is published by Indiana Electric Cooperatives, through their memberships in their electric cooperatives. Just a membership in community-focused electric co-ops inspires loyalty and grassroots involvement, Indiana Connection has that same overwhelming support from its readership. Learn more about Indiana Connection Celebrating the people, places, food and travel experiences that define the Hoosier state. Read More 2024 January February March April May June July August September October 2023 January February March April May June July August September October November December 2022 January February March April May June July August September October November December Archives

Internet Home Prices/Plans Service Area Tech Support FAQs Contact Us When will service be available in my area? Use this link for an interactive map of the schedule, and areas where fiber is being offered. I see contractor working in my area. How long before I have internet? Even when you see crews working in your area, there are still several steps in the process of installing fiber optics, and getting high speed internet to your home or business. Here is an explanation of those steps. How can I change my fiber plan? The easiest way to get your plan changed is to call the office at 812-865-2229 or 1-888-337-5900. Is there an installation fee? There is no installation fee if you schedule your pre-drop WHILE we are working in your zone. What are the payment options? Payment options for our high-speed fiber-optic services are: SmartHub App, Pay-By-Phone, mail a check or visit the office to pay by cash, check or card. Are there data limits? No, there are no data limits for any of the fiber packages. When I submit my paperwork, is that commiting me to your service (like a contract)?" No, however completing the application is necessary to receive Orange County Fiber service. The application is only sent so that the installation process moves quickly. If you decide to not get our services, your application, if completed, will be discarded. When is the first payment? Since the fiber service is billed a month a head, the first month is expected to be paid before installation begins. What can you do with each speed? Click here to see what speed you need. If I sign up for VOIP phone service, can I keep my phone number?" Yes, if your phone provider allows a transfer of service. What is included with VOIP phone service? Caller ID, Call Waiting, Call Forwarding, local and long distance calls inside the U.S. Can I make international phone calls with VOIP phone service? Yes, but there will be a fee based on the area you are calling. Do I need a special phone for the VOIP phone service? No, you can use your existing home phone(s).

Get the Facts SOLAR Considering Solar? Get the Facts Want to support green energy? Interested in reducing your carbon footprint? Think you will save on your energy costs? These are the primary drivers leading many homeowners to explore residential solar. However, as attractive and popular as rooftop solar may appear, it is important for our Orange County REMC members to fully understand its true costs, how it really works and what their energy savings might be. Consider these before proceeding with solar You must notify Orange County REMC of your intent to install a distributed generation system by initiating an interconnection application and submit a detailed one-line diagram. This is to protect your fellow cooperative consumer-members and to ensure lineworkers and other Orange County REMC employees are not put in harm’s way. There are a number of safeguards that must be put into place with member-owned generation systems. ​ You are liable and responsible for your new solar panels It will be your name on the Application and Agreement, not your solar contractor’s. Make sure you have read and understand how it works and what it means. Do not leave it to your contractor to “handle it.” ​ You will still receive an Orange County REMC bill Your residential solar system will only produce energy when the sun is shining. Cloudy days can result in a 60-70 percent reduction in energy production, and all the way to zero production on rainy days. The electric grid does not act as battery storage for any excess generation your system produces. Therefore, Orange County REMC is your backup power supplier at night or when your system’s energy production does not meet your demand for electricity. Don’t be fooled by promises from your solar contractor that you will no longer receive a power bill. ​ Orange County REMC will buy any excess power Yes, Orange County REMC will purchase any excess power your system generates that you don’t use. However, it is not a one-for-one offset. We will purchase excess power at current wholesale power rates — 4 cents per kWh — not current retail rates. ​ Installing solar could be right for you. Call your trusted electric cooperative for realistic savings expectations in order to help you make an informed decision. ​ Resources Thinking about installing solar? Learn more from WhyElectrify.com WHY ELECTRIFY Ten Installation Considerations Learn More Questions to Ask Your Solar Installer Learn More Understanding Renewable Avoided Costs Learn More Solar Assessment

Internet Home Prices/Plans Service Area Tech Support FAQs Contact Us Discount Programs Lifeline Discount Program Lifeline is a federal benefit that lowers the monthly cost of phone or internet service. If you qualify, your household can get Lifeline for phone or internet service, but not both. ​ You are only allowed to get one Lifeline benefit per household, not per person. If more than one person in your household gets Lifeline, you are breaking the FCC’s rules and will lose your benefit. Lifeline Application Restrictions & Requirements Orange County REMC is committed to helping qualified low-income individuals pay for telephone or qualified internet services. ​ Please stop by or contact our office at 812.865.2229 to determine if you meet the Federal Poverty Guidelines. If so we will assist with the application and proof of eligibility. After Orange County REMC receives your completed application and the required proof of eligibility, we will establish the effective date for your discounts to begin and issue the appropriate credits. ​ You must notify Orange County REMC when you are no longer eligible for Lifeline or ACP. You must also verify your continued eligibility annually (or as requested) with Orange County REMC. If there is someone else at the address who is receiving a Lifeline discount and you wish to be considered a separate economic unit, please contact our office at 812.865.2229 and eligibility will be determined. ​ The telephone discount may not be transferred from one carrier to another if it has been transferred within the last 60 days and an internet discount may not be transferred if it has been transferred within the last year. ​ Members who subscribe to Seasonal or Vacation Service are not eligible for the Lifeline discount. ​ For further information, please contact Orange County REMC Member Service at 812.865.2229 and an Orange County REMC representative will be happy to answer your questions.

Meet the Senior Staff Matt Deaton General Manager/CEO Billy Chastain Operations Manager Misty Tincher Accountant Ashley Terrell Office Manager Charlie Rollins Fiber Construction Manager Braden Mitchell Network Engineering Manager Cade Powers Engineering-Member Services Manager Hannah Carter HR/Benefits Administrator Meet the REMC & Fiber Team Zeke Allstott 2nd Year Apprentice Lineman Michael Anderson Fiber Coordinator Brandon Bambusch Journeyman Lineman Andrew Bennett Locator Emily Brosmer Fiber Member Service Representative Barbara Bullock Fiber Member Service Representative Stacie Busick Fiber Member Service Representative Denny Cambron Fiber Technician Brandon Carnes Network Technician Michael Charles Fiber Coordinator Ruby Chesnut Member Service Representative Travis Cole Fiber Technician Mike Duke Journeyman Lineman Matt Figg Materials Assistant Ryan Flynn Tower Climber Josh Frank VoIP Operations Damion Gaddis Journeyman Lineman Morgan Gaddis Member Service Representative Jacob Harrell 2nd Year Apprentice Lineman Michael Holt Fiber Coordinator Charles Hopper Materials Manager Wyatt Hopper Locator Sarah Jenkins Member Service Representative Logan Laswell Journeyman Lineman Lorena Lindsey Accounting Assistant

Internet Home Prices/Plans Service Area Tech Support FAQs Contact Us Policies & Legal Information Cancellation Policy For Cancellations please contact us . Requests received later than 1 business days prior to the end of the current service period will be treated as cancellation of services for the next service period. ​ Refund Policy In case any client is not completely satisfied with our products we can provide a refund. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase. The name on the account will be the name issued the refund in the event of a check and sent to the current billing address. ​ Terms and Conditions Use this link to view a PDF of the complete terms and conditions for Orange County Fiber, as well as the Service Agreement. All subscribers to services provided by Orange County Fiber must read and sign this document. ​ Acceptable Internet Use Policy Orange County REMC Acceptable Use Policy governs the use of internet-related services provided by Orange County REMC. The full policy can be downloaded here . ​ Privacy Policy Information gathered by this site will only be used for the expressed purpose of gauging interest in internet service and will not be disclosed or sold to any other agencies. View or download the complete Privacy Policy for Orange County Fiber customers. ​ Legal Information Orange County Fiber is the wholly-owned subsidiary and Division of Orange County REMC. This subsidiary acquired NetsurfUSA and CallUSA of French Lick, Indiana August 1, 2018.

HVAC TUNE-UP Have you ever wished you’d known something was going to break down before it did? If you had known you might have been able to prevent it from happening. Getting your HVAC equipment tuned up each year not only ensures your equipment is running efficiently and saving you money on your electric bill, but could potentially catch any problems before they become more expensive problems. To Qualify One rebate per member account per calendar year. HVAC unit must be located in a home served by Orange County REMC. Unit must be 3 or more years old. The tune-up must be performed by a licensed HVAC contractor and include detailed description of service performed on receipt/invoice. Application must be filled out and signed by member. Submission for rebates must be within 90 days of tune-up service in the same calendar year. Rebate participation is subject to funding availability. Rebate program ends Dec. 13, 2024, and is subject to change without notice. Rebate may be mailed, brought to office, or emailed to mbelcher@myremc.coop . Read the full list of terms & conditions. ​ Questions? Call 812-865-2229 ext 2036 HVAC Tune Up Form Incentives Heat Pump and Central Air ​ Gas furnaces are not eligible unless part of the central air system. 50% OFF UP TO $50 Return to Rebates

SECURITY LIGHT $9.82 per month Add outdoor lighting ​to your property, pay with your monthly bill. Other sizes are available for commercial applications. ​ Security lights must be installed on an Orange County REMC pole. If there is not a pole at the desired location, please call our office to schedule an appointment with a Staking Engineer. Additional charges will apply to set a new pole. ​ Contact Us

MEDICAL ALERT With just the push of a button, you can call for emergency help to protect the health and safety of you and your loved ones. Orange County REMC can provide you with your very own Emergency Alert System – a state-of-the-art emergency and medical alert dispatch system now used by thousands of people around the country – maybe even some of your friends and neighbors! ​ Get added peace of mind, knowing that help in a medical alert or other emergency is as near as the push of a button on your personal pendant device. Customized response notification – Whoever you designate – family, neighbors, emergency responders – are notified immediately by your call so they can respond. Anytime 24/7 response – Automatically places a call for help anytime you need assistance – day or night. Low-cost peace of mind – Orange County REMC will set up your system with monitoring at $30 per month ($5 additional charge for Fall Protection), added right on to your electric bill. Non-members will receive a monthly statement. ​​ We’re proud of the many years of electric service we’ve provided to Orange County REMC members like you, and pleased that we can also meet our members’ needs for new services like the Emergency Alert System. Elite Brochure Lite Brochure

SURGE PROTECTION Service Entrance Device Lease for $7 per month with a 3-year minimum ​ Today's homes and businesses have more sensitive electronic equipment than ever. From computers to stereos, televisions, microwaves and even coffee pots, electronic devices are present in high quantity. These devices make our lives easier, but, due to their delicate circuitry, they are all susceptible to damage from voltage surges. Orange County REMC offers a Service Entrance Device as a first line of defense. It provides protection for your entire electrical system, including components that cannot be connected to a point-of-use device, such as outlets and light fixtures and switches. Mounted on your meter, when a surge travels down the electric lines, these devices act as a "clamp" to surge to reduce its power. This piece of equipment will sacrifice itself, rather than allowing a surge to pass through.

YOUTH PROGRAMS Page Day Application Deadline January 5, 2024 Program Dates January 24, 2024 February 20, 2024 PAGE DAY APPLICATION LEARN MORE Page Day Page Day with the Indiana Senate gives students an opportunity to learn about their state government and how bills become law. Highlights include a Statehouse tour, mock bill activity, speakers and other educational activities. Students may have the opportunity to see the Indiana Legislature in action and meet their legislator. The program is open to high school students. ​ Scholarships Application Deadline February 16, 2024 2024 APPLICATION LEARN MORE 2024 Scholarships Each year Orange County REMC awards up to 6 scholarships, which are funded by the Operation Round Up program. To apply for one of the $750 scholarships, students must graduate from Paoli, Springs Valley, Orleans, Mitchell, Crawford or West Washington. Camp Kilowatt Application Deadline March 1, 2024 Program Dates June 5-8, 2024 CAMP APPLICATION LEARN MORE Camp Kilowatt A fun and unique camp experience for students entering seventh grade. The camp takes place in early June and gives kids a chance to learn about energy while making new friends and enjoying activities and games. This three-day camp includes horseback riding, electric cooperative education, rocking climbing, swimming, and much more. ​ Indiana Youth Tour Application Deadline March 1, 2024 Program Dates June 16-23, 2024 YOUTH TOUR APPLICATION LEARN MORE Indiana Youth Tour During the month of June, Indiana’s electric cooperatives sponsor an unforgettable educational adventure to Washington D.C., for high school seniors-to-be. This seven day trip includes visits with Indiana’s congressional leaders on Capital Hill and a youth event with student delegates across the country. Calendar Art Contest Application Deadline March 29, 2024 ENTRY FORM LEARN MORE Calendar Art Contest Indiana K-12 students are invited to enter Cooperative Calendar of Student Art Contest for a chance to illustrate an award-winning wall calendar. Each year, 13 first-place winners and honorable mentions winners will have their artwork featured in the calendar - and will receive cash prizes. Winners will have their artwork displayed at the annual Hoosier Salon exhibition.