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July 2023 CEO Message



We’re Here to Serve You

“We’re here to serve you.” We’ve all heard this phrase countless times. These words may sound generic, but to us – your local electric cooperative – they mean everything.


Orange County REMC was created to serve our community. Back in the day, neighbors joined together and formed our co-op for the common good. In our case, it was the only way the community could bring electricity to the area where there was none. In doing so, Orange County REMC helped the community thrive. That mission-focused heritage is the golden thread that is woven throughout our history.


Today, we are continuing to power the community. While our focus has remained steady on providing reliable energy to our members, today’s energy landscape and consumer expectations are far different than they were decades ago. That’s why we’re adapting, to keep pace with changing technology, evolving needs and new expectations.


Serving as your trusted energy advisor means we want to help you save energy (and money) and provide advice and information on a broad range of energy topics. For example, if you’re looking for ways to save energy, check out our website for details on the rebates and incentives we offer to members who want to install more efficient HVAC and water heating equipment in their home. We also offer our SmartHub app that features online tools to compare and track your home’s energy use.


If you’re considering a rooftop solar installation, our energy advisors would be happy to give you an unbiased view of the pros and cons. Investing in a solar system is a major decision, and it’s important to fully understand the costs, responsibilities and potential energy savings. Unlike a solar company that has one objective––to sell their products and services––we will look at the total energy picture and help you determine the best options for your home. We understand that homeowners must undertake their due diligence, and we’re here to help in that process. This is also the reason your co-op offers information and research tools on our website, at myremc.coop/solar.


In a similar vein, we recognize that many members are considering electric vehicle options. Orange County REMC provides information about EV charging and electrical requirements to our members so they can make informed decisions about EVs. We can provide a candid assessment of residential and business charging requirements for all types of EVs. Visit www.myremc.coop/ev for more information.


So, the next time you hear Orange County REMC use the phrase “we’re here to serve you,” we hope you know that we mean it. Service is deeply ingrained into who we are. We continue to evolve with the times, and in return, we’ve found additional ways to serve you and provide more options for you to power your life.


We’re here whenever you need us. Connect with us online, in person, through the Orange County REMC SmartHub app or our social media channels. However you choose to connect, please let us know how we can serve you better.


 

Matt Deaton

General Manager/CEO


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